Ohtari
Workflow builder
Post-op day 30 / 60 / 90 PROM window opens
Type:
Scheduled
Access:
System โ per-patient cadence
Approved by: Surgeon's nurse on case (concerning scores only)
Human sign-off required before any patient, chart, claim, or financial action runs.
Load procedure context + scheduled visits + language
Reading from chart (9 fields)
Outbound voice call administers validated PROM
Questions (7)
1.
Activity level vs pre-surgery
2.
Pain at rest (0โ10)
3.
Pain on movement (0โ10)
4.
Stiffness / range of motion
5.
Function (instrument-specific)
6.
Satisfaction (1โ10)
7.
Any complications since last call?
Score concerning? (regression / complication risk)
Expression
โ Escalate to surgeon's nurse for clinical review
โ Write outcomes, close PROM window, schedule next
Queue concerning PROM for surgeon's nurse
Route to:
Surgeon's nurse on case
SLA:
24h ack ยท same shift for severe drops
Requires human approval before sending
Channels
Context attached
Write structured PROM + CJR outcome to chart
Field mapping (8)
prom.instrument
episode.outcomes.prom.instrument
prom.composite_score
episode.outcomes.prom.score
prom.pain
episode.outcomes.prom.pain
prom.satisfaction
episode.outcomes.prom.satisfaction
prom.full_answers
episode.outcomes.prom.answers
prom.escalation_flag
episode.flags
prom.next_window
episode.outcomes.prom.next_due
cjr.outcome_record
bundled_payment.outcomes
Applied Skills (2)