Settings
Team configuration: members, default approvers, behavior overrides, and integration toggles.
General
Team identity and defaults.
Team name
Description
Default approver
Members (4)
People with access to this team's tickets, workflows, and skills.
Maria Torres
Surgical scheduler · Lead · maria@ortho1surgical.com
Karen Mitchell
Practice ops · karen@ortho1surgical.com
Rachel Gomez
Front desk · rachel@ortho1surgical.com
Eva Wright
Patient intake · eva@ortho1surgical.com
Behavior & approvals
How Ohtari handles edge cases for this team.
Auto-escalate to surgeon nurse
Pain ≥ 8, fever, neuro deficit
Require human approval on appeals
Karen Mitchell signs off before submission
AI disclosure on every voice call
Required by practice counsel
Integrations
Systems Ohtari reads from and writes to for this team.
Outlook
Connected
eFax
Connected